Your privacy matters with Aroma IPTV

1. Who we are

Aroma IPTV is an IPTV service brand focused on stable streaming, clear support and long-term relationships with our users and resellers. This page explains how we handle your personal data, payments and account information.

2. What data we collect

We only collect the minimum data we need to provide the service and support you. This typically includes:

• Contact details: name, email address and WhatsApp/phone number.
• Account data: your Aroma IPTV package, order ID, payment status and basic usage information related to your subscription.
• Technical data: IP address, device type, language preference and basic analytics to keep the platform secure and running smoothly.
• Support data: messages you send us via contact forms, WhatsApp or email so we can follow up and solve issues.

3. How we use your data

We use your data for clear, limited purposes:

• To create and manage your Aroma IPTV account and subscription.
• To process payments securely via trusted providers (such as EasyKash or others we may add).
• To contact you about activation details, renewals, technical updates or any problem with your account.
• To detect abuse or fraud and protect the service for all users.
• To improve our website content, language experience and support quality.

4. Payments & security

We do not store full card numbers on our servers. Payments are processed through secure, external payment gateways that are responsible for handling card data.

We may store payment status, order ID and basic transaction references so we can confirm your subscription, handle renewals and support requests.

5. Cookies & tracking

We may use simple cookies and similar technologies to remember your language choice, keep you signed in to your account and understand basic website traffic (for example, how many visitors look at the packages page).

We do not use aggressive tracking to follow you around the internet. You can always clear or block cookies in your browser settings, but some features (like staying logged in) may stop working.

6. How long we keep your data

We keep your account and order data for as long as you are an active user and for a reasonable period afterwards for accounting, fraud prevention and legal reasons.

You can contact us if you want us to review or remove certain data, as long as we are not required to keep it by law or for legitimate business reasons.

7. Your rights & choices

Depending on your country, you may have rights such as:

• Access – you can ask what data we hold about you.
• Correction – you can ask us to update or fix your details.
• Deletion – you can ask us to remove data that is no longer needed.
• Objection – you can object to certain types of contact or communication.

We always try to answer such requests in a reasonable time and in a practical way.

8. Third-party services

To run Aroma IPTV, we may use third-party services such as hosting providers, payment processors, analytics tools or communication tools (like email and WhatsApp business solutions).

We only share the data that is necessary for each service, and we expect these partners to protect your data in line with good security practices.

9. Contact & questions

If you have any questions about this page, your data or your account, the best way to reach us is:

• Via our contact form on the website.
• Via our official WhatsApp and social channels listed on the site.
• Via email using the address mentioned in the contact section.

When you contact us, please avoid sending full card numbers or very sensitive information. A short explanation and your order ID or email is usually enough for us to help.